Fix Your Shifted Freight with Professional Pallet Restacking

Freight shifts happen, but they don’t have to derail your supply chain. At SmartShip, we know that a single shifted load can mean rejected deliveries, costly delays, and frustrated customers. Our professional Pallet Restacking & Restock service is designed to get your freight back on track quickly and safely, so your driver can get back on the road and your goods can reach their final destination.

24/7 Emergency Availability

Freight emergencies don’t follow business hours. Our restacking team is available around the clock, including weekends and holidays. Same-day and next-day dock appointments ensure your driver isn’t waiting and your supply chain keeps moving.

Strategic East Coast Locations

Our warehouse facilities in New Jersey and Miami are strategically positioned near major highways, ports, and rail yards. This means faster turnaround times and minimal deadhead miles for your drivers, whether your freight is arriving from the port or crossing the country.

Experienced Warehouse Crews

Our trained professionals have handled thousands of restacking jobs. Equipped with forklifts, pallet jacks, industrial stretch wrap, and replacement pallets, our team can assess, correct, and secure your freight efficiently – typically within 2–4 hours.

Redelivery Guarantee

We stand behind every restack. If a load shifts again after our service, we’ll fix it again at no additional cost. Every job comes with before/after photos and a signed Bill of Lading with the new seal number for full transparency.

PALLET RESTACKING & RESTOCK

Our Comprehensive Services Include

Pallet Restacking & Load Correction

Our crew carefully unloads shifted cargo, down-stacks each unsafe pallet, and rebuilds them into stable, forklift-ready units. Every pallet is inspected, corrected, and secured before being reloaded onto the trailer.

Rewrapping & Strapping

We reinforce each pallet with professional-grade stretch wrap, corner boards, and strapping to prevent further shifting during transit. Proper securing is critical to ensuring your load stays intact all the way to the final destination.

Pallet Repair & Replacement

Broken or collapsed pallets are replaced with sturdy alternatives. We add protective materials such as bubble wrap, foam inserts, or corrugated dividers where needed to safeguard fragile goods from further damage.

Overweight & Weight Redistribution

If your trailer has been flagged at a weigh station or exceeds the receiver’s weight limits, we unload and redistribute the cargo across pallets to meet legal and compliance requirements.

Cross-Docking & Short-Term Storage

Need to hold freight temporarily while you reschedule the delivery appointment? We offer flexible short-term storage and cross-docking services to bridge the gap between rework and redelivery – so nothing falls through the cracks.

GET STARTED

Get Your Freight Back on Track with SmartShip

Don’t let a shifted load turn into a supply chain nightmare. Whether it’s a rejected delivery, leaning pallets, or a full trailer of displaced freight – our professional restacking team will fix it fast. We handle everything from inspection and restacking to rewrapping, documentation, and redelivery.

Ready to solve your freight problem?

Contact us today to discuss how our Pallet Restacking services can keep your supply chain running smoothly. Your success is our priority.

HOW IT WORKS

Our Restacking Process

Contact & Schedule

Call or submit a quote request. Tell us what happened, the product type, and the truck’s current location. We’ll schedule a dock appointment – same-day and next-day slots are available.

Inspect & Document

Upon arrival, our team inspects the load, takes before photos, and provides you with a detailed damage assessment.

Restack & Secure

We down-stack each unsafe pallet by hand, rebuild them into stable units, rewrap and strap as needed, replace broken pallets, and separate damaged goods from intact inventory.

Reload & Deliver

Restacked pallets are reloaded onto the trailer. You receive after photos and a signed BOL with the new seal number. Your driver hits the road – or we arrange last-mile delivery.

WHO WE SERVE

Who Needs Pallet Restacking?

Our restacking services are designed for anyone in the freight supply chain who encounters load issues during transit:

Freight Brokers

Resolve distressed loads quickly before they become costly claims or chargebacks.

Carriers & Owner-Operators

Get back on the road fast when loads shift unexpectedly during cross-country journeys.

Shippers & Manufacturers

Ensure your products reach receivers and customers in proper, sellable condition.

3PL Providers

Offer restacking as a value-added service to your clients and improve your SLA performance.

Dispatchers

Find emergency warehouse support near your driver’s location without wasting hours calling around.

Retailers & DCs

Avoid the hassle and labor cost of dealing with rejected or unstable loads at your dock.

PRICING

No Hidden Fees

Our Facilities

Warehouse Capacity & Locations

Our facilities are strategically positioned for both convenience and rapid access. Located near major highways, ports, and intermodal rail, our warehouses allow delivery vehicles to arrive and depart with minimal downtime. With state-of-the-art equipment and experienced crews standing by, we’re ready to handle your restacking needs on demand.

New Jersey

156,000 SQFT

Miami

100,000 SQFT

SmartShip HQ Warehouse

489 Getty Ave. Clifton, NJ 07011

SmartShip FL Warehouse

261 NE 73rd St, Miami, FL 33138

FREQUENTLY ASKED QUESTIONS

Common Questions About Pallet Restacking

What is pallet restacking?

Pallet restacking is the process of unloading unsafe, shifted, or damaged pallets from a trailer and rebuilding them into stable, forklift-ready units that can be safely delivered and stored at the receiver’s warehouse.

How long does a typical restack take?

Most restacking jobs are completed within 2–4 hours, depending on the number of pallets affected and the severity of the shift. Same-day service is available for emergencies.

What happens if the load shifts again after your restack?

We guarantee our work. If a load shifts again after our restacking service, we’ll fix it again at no additional cost to you or your customer.

What types of trailers do you accept?

We handle all common trailer types including dry vans, flatbeds, reefers, containers, cargo vans, step-deck trailers, and straight trucks with liftgate.

What products can you handle?

We work with most non-hazardous goods that do not require climate control. Standard pallets up to 8 feet tall and 5,000 lbs are no problem. Contact us for freight outside these specifications.

Do I need an appointment?

Yes – appointments are required so we can have a dock door, forklift, and crew ready when your driver arrives. We offer same-day and next-day scheduling for emergency situations.

Do you provide documentation and photos?

Absolutely. Every restacking job includes before/after photos, a damage assessment report, and a signed Bill of Lading noting the new seal number and load condition.

Can you deliver the freight after restacking?

Yes. Our facilities offer last-mile delivery coordination. You can drop off the load and get your truck back on the road while we handle the final delivery to the consignee.

GET STARTED

Ready to Fix Your Freight with SmartShip?

We’re here for you whenever freight problems strike. Whether it’s a single shifted pallet or a full trailer of distressed goods, our team will get you back on schedule. Every customer receives a free initial assessment because we’re not just fixing freight, we’re building long-term logistics partnerships.

Hit the “Request a Quote” button now to get the process started, or call us directly at 862 336 8382. You can also email us at [email protected] today.

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